Privacy Policy

Last updated: October 16, 2025

Privacy Policy for Jetson Shoes

This Privacy Policy outlines how Jetson Shoes collects, uses, and protects your personal information when you visit our website, jetsonshoes.com. We are committed to respecting and protecting your privacy.

Information We Collect

Directly Provided Data:

  • Account Registration: Name, email address, password.
  • Purchases: Name, billing and shipping address, email, phone number, payment information (processed securely by third-party payment processors).
  • Communications: Information you provide when contacting customer service, submitting inquiries, or participating in surveys.
  • Newsletter Sign-up: Email address.

Automatically Collected Data:

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Data: Pages visited, links clicked, time spent on pages, referral sources, search queries.
  • Location Data: General geographical location inferred from your IP address.

How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: Processing and shipping your orders, managing returns and exchanges.
  • Account Management: Creating and maintaining your user account.
  • Communication: Sending order confirmations, shipping updates, and responding to your inquiries.
  • Website Improvement: Analyzing website usage to enhance user experience, product offerings, and site functionality.
  • Marketing & Promotions: Sending promotional emails about new products, sales, and offers (with your consent, where required).
  • Security: Protecting against fraudulent transactions and ensuring the security of our website and services.
  • Legal Compliance: Fulfilling legal obligations and enforcing our terms and conditions.

Cookies and Tracking Technologies

  • What they are: Small data files placed on your device.
  • Why we use them:
  • To make our website function efficiently (e.g., keeping items in your cart).
  • To understand how you use our site and improve it.
  • For advertising and analytics purposes.
  • Your control:
  • You can set your browser to refuse cookies or alert you when they are being sent.
  • Some website features may not function properly without cookies.

Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and marketing assistance. These providers are obligated to protect your data.
  • Legal Compliance: When required by law, court order, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
  • With Your Consent: For any other purpose disclosed to you at the time we collect your information or with your explicit consent.

Data Security

  • We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your data.

Your Privacy Rights

You have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain exceptions.
  • Objection: Object to the processing of your personal data for certain purposes.
  • Withdraw Consent: Withdraw your consent where processing is based on consent.
  • Data Portability: Request to receive your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.

  • We will post the updated policy on this page.
  • The "Last Updated" date at the top of the policy will be revised.
  • We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Jetson Shoes Email: [email protected]